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Plans & pricing

Support that scales with you.

Every plan includes real engineers, real log analysis, and a documented root cause. No scripts, no runaround.

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Essential Support

For individuals and small teams

₹2,499 /month

Email-based technical support with a 24-hour first response. Covers Windows, macOS and mobile platforms.

  • 24-hour first response
  • Email support
  • Knowledge base access
  • Up to 5 cases per month
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Most popular
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Professional

For growing businesses

₹8,999 /month

₹11,999

Priority support with named engineers, log analysis and root-cause documentation on every case.

  • 8-hour first response
  • Named engineer
  • Log and trace analysis
  • Root-cause reports
  • Unlimited cases
  • Phone callback
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Enterprise

For infrastructure at scale

₹24,999 /month

Full Tier 3 escalation engineering including server, container and streaming platform support, with vendor escalation on your behalf.

  • 4-hour critical response
  • Dedicated engineer team
  • Server and Kubernetes support
  • Vendor escalation
  • Quarterly reviews
  • Custom automation
  • Onsite option
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All prices are in Indian Rupees (₹) and exclusive of GST. Need something different? Talk to us .

Questions about plans

Can I change plan later?
Yes. Move up or down at any point. The change applies from your next billing cycle, and any open cases carry across untouched.
What counts as a case?
One reported issue, however long it takes. Follow-up questions on the same problem stay on the same case rather than consuming another.
Is there a contract?
Monthly plans run month to month with no lock-in. Annual plans are discounted in exchange for a twelve-month commitment.
Do you invoice in other currencies?
Prices are listed in Indian Rupees. For international billing, get in touch and we will quote in your currency.